Washington, DC 20009
kobita@gmail.com
Strengths
- Documentation, planning, and written communication
- Working with diverse groups to reach consensus and achieve goals
- Strong sense of customer advocacy
- Methodical approach to troubleshooting and system changes
UNIX: Red Hat, Debian, BSDI, FreeBSD, OS X, Solaris
Networking: Cisco, Juniper, Foundry, TCP/IP, BGP, IS-IS, OSPF
Experience
AOL, LLC (America Online, Inc.) - Security Systems Administrator 6/2005 - 11/2006
- As a member of the Operations Security/Systems Security team, was jointly and individually responsible for the daily administration of 200 servers and their applications, providing the bulk of AAA services for AOL internal assets: Kerberos, RADIUS, TACACS+, anomaly detection, Webtrust Certified PKI, as well as root password management and passwd file management for 18,000+ hosts. Performed QA, installation, and troubleshooting of several internally developed applications.
- Took over the next-generation Kerberos project; re-designed the Kerberos deployment to use GSLB instead of anycast in light of existing network infrastructure. Collaborated with network engineering and architecture groups on design and implementation.
- Contributed extensive documentation of procedures, policies,
systems and projects. Successfully promoted the use of an internal wiki
for collaboration and revision control. Encouraged and raised awareness of change management procedures.
- Member of NANOG Program Committee, which solicits talks, works with
potential speakers to refine presentations, and reviews proposals for
technical accuracy and relevance to the NANOG audience. (2006-present)
- Performed domain and web server migrations, re-designs and maintenance for clients. Evaluated existing office computers and wireless networks for necessary upgrades, in addition to security, anti-virus, and OS updates. Made software and hardware recommendations as well as purchasing decisions for clients.
- Treasurer (2003-2004, 2006), and President (2005-2006) of the Morgan Annex Condo Association. Successfully led initiatives to increase reserves and bring fees in line with city norms. Represented owner interests at neighborhood governance meetings.
- Negotiated interconnection contracts for the exchange of Internet traffic between MFN and other ISPs.
- Created and implemented a formal corporate peering policy and published accompanying documentation and procedures. Enforced policy decisions for all existing and new peering sessions, and eliminated all public peering sessions with transit customers.
- Wrote specifications for network flow collection and scripting requirements to identify network problems, potential peers, and interconnections needing additional capacity.
- Represented MFN at industry conferences, including NANOG and IETF.
- Was responsible for the successful qualification and deployment of the M40 into the first major account. Instrumental member of the team that won Juniper's first three substantial contracts. Coordinated and edited responses to RFIs.
- Embedded on-site with UUNet engineering and operations teams, managed all technical aspects of the customer relationship: debugging network issues, working with other vendors on interoperability, supervising performance testing and coordinating beta testing, as well as tracking and working to resolve all customer issues. Led weekly meetings and facilitated off-sites, headquarters visits, and executive meetings.
- Delivered the first customer training programs for Juniper software and hardware.
- Acted as team leader for technical support staff as they were added to the account. Made several successful hiring recommendations and participated in recruitment for engineering and sales staff.
- As Beta Engineer, responsible for coordinating all software and hardware beta activities for regional accounts, including performing hardware and software upgrades, installs, and onsite debugging. Represented customer interests in new product design and planning activities. Represented Juniper at IETF and NANOG; collaborated on draft-ietf-isis-ext-eth-01.txt.
- Won multiple service awards for outstanding performance in regional operations and for highest cumulative net dollar bookings.
- Worked extensively on successfully integrating an established regional network with a large national backbone, including implementing an IGP change (IS-IS to OSPF). Represented SURAnet and BBN Planet at IETF and NANOG.
- Managed the implementation of individual architecture projects, such as POP redesigns and upgrades, and BGP modifications such as confederations, communities, and routereflection.
- Developed tools in Perl and Expect for automated router configuration and customer turn-up. Wrote IP allocation and registration scripts to ensure proper provisioning and route aggregation. Maintained a corporate RIPE-181 server for allocations.
- Authored and implemented corporate policy regarding IP address allocation for both the regional and core networks. Acted as corporate liaison with the InterNIC.
- Provided escalation and on-call support for peering, routing, configuration and software issues, as well as for hardware and backbone circuit problems for a Tier-1 network. Responsible for DNS server maintenance as well as zone file updates, and handling domain registrations, AS-number requests, and IN-ADDR delegations.
- Mentored junior NOC and install personnel.
- Responsible for daily incremental and full backups of 60 servers maintained by the College of Engineering, using a modified Amanda installation and shell scripts. Assisted students and staff with all supported application packages. Monitored and administered over 200 networked Sun, DEC Alpha, Mac, and Windows systems.
Education
Presently enrolled at University of Maryland, College Park. Recent course grades:
GEOG373 Geographic Information Systems,A
JOUR459J Photography and the Photo Essay, A-
CMSC131H Object Oriented Programming (mid-term), A
Related Experience
Systems: light Perl and shell scripting, DNS and BIND, SNMP, Sendmail, Postfix, gcc, make, Apache
Networking Tools: Wireshark (Ethereal), iptables, MRTG, snort, tcpdump, tcpwrappers
Media: OC3, OC12, OC48, OC192, GigE, ATM, DS0-DS3, frame relay, FE, FNS, SMDS, 802.11